Necklace specifications:

• Customized with up to 10 characters 
• Polished stainless steel or 18k yellow gold finish
• Pendant dimensions: 0.8" (2.2cm) height / 0.7" (1.8cm) width
• Adjustable chain length: 16" - 18"
• 9mm lobster clasp attachment

Box Options:

• Standard Box
• Luxury Box

Each order is lovingly packaged and ready to be cherished for a lifetime!

Customers should initiate any return or replacement requests within 30 days of receiving their item. Please note that, if an item is made to order, we cannot accept returns or refunds due to changes of mind or design preferences. If the product arrives damaged, defective, or with a manufacturing error, we will replace it at no additional cost. Customers are asked to report these issues promptly and provide photos of the item showing the defect.

Each item is handcrafted and assembled with love just for you and your loved one. Due to this, please allow 2 - 5 business days for your order to ship.

Once shipped, you can expect delivery within:

USA: 2 - 5 Business Days w/ Standard (1 - 3 Business Days w/ Expedited)

Canada: 5 - 10 Business Days

UK & EU: 3 - 7 Business Days

Australia & New Zealand: 8 - 20 Business Days

Rest of the World: 5 - 10 Business Days